Elizabeth’s Angels Policies  

Student Reschedule: 

 

A student may request before a class to reschedule (ONCE). There is no additional cost for this service, after 24 hours of registration, no refunds will be issued. The Student must use the reschedule credit within 60 days of their original registration date. All reschedules must be received before the original class date and received by either writing, verbal phone call, message, or the online class reschedule form. After a student uses their reschedules, they have to pay for an additional reschedule at 50% cost of the class.

 

Student No-Show:

​

With a no-show, the registration fee is forfeited altogether, meaning the student can not receive a refund. Special exceptions may be considered on a case-by-case basis due to emergencies and other circumstances. If a student does NOT show up to a class and has not rescheduled, they are considered a no-show. 

​

Student Retake Policy: 

​

If a student fails a class (skills check, written test, or online portion) the student may reschedule their skills session. Please check the booking calendar to find an available date to reschedule. You can have ONE free class retake but if you do not pass you will need to pay for the next available class.

 

Class Start Time Policy:

 

If an organization/client schedules a class, and after the instructor arrives, the organization/client holds, or delays the instructor from beginning the course, the organization/client will be charged at a rate of $25/hour, which will be billed in 15-minute increments. This will be charged to the organization’s/client’s original payment method. Certification cards cannot be issued to a client until their balance is paid in full.

​